The security process is a condition of entry. Any refusal or the use of abusive, threatening, or discriminatory remarks will result in access being refused.
Prohibited items include but are not limited to cameras with an external flash or interchangeable lenses, audio/video recording devices, tripods/monopods, laser pointers, illegal substances, weapons of any kind, noise-making devices, fireworks, flashlights, optical illusions, signs/flags/banners, outside food and beverages, beach balls or projectiles, skateboards/scooters/rollerblades, cans or bottles, pets (service animals are welcome), laptops/tablets, selfie sticks, balloons, and drones.
We do not at a clear bag policy at this time. However, personal bags should not measure larger than 12″ x 12″ x 6″, and all bags are subject to check. Items not permitted into the Theater must be disposed of before entry. The Orpheum Theater does not have a coat check, and we cannot accept any personal items to hold until the show’s end.
Exceptions will be made for those with disabilities, medical requirements, and special needs. Guests with specific needs due to disabilities, medical conditions, or special needs should contact us by calling (504) 274-4871 or emailing firstname.lastname@example.org before attending the event to arrange reasonable accommodations.
The Orpheum Theater no longer requires a negative PCR, proof of vaccination, or mask. At the Orpheum Theater, we follow the guidelines of the New Orleans Health Department and Center for Disease Control. If at any time, mandates are reinstated, notices will be added to each show affected.